Parle français? Become Business Clients Orders Coordinator!

We are a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. And we want you to join us!

Join us as a Business Clients Orders Coordinator!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

• Communicate by e-mail and phone with customers and help pioneer more sustainable solutions;

• Help deliver packages more efficiently, create more connections around the world and find more ways to take action and give back;

• Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!

• Great French and English skills (both B2 level or higher);

• Experience with Excel/Google sheets (it will be your daily tool);

• Strong verbal and written communication and interpersonal skills, such as empathy and listening;

• Ability to quickly absorb information, adapt and respond to change;

• Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support.

• Start working full-time from March 24th;

• Hybrid work model: combine work from home and our office in Kaunas (R. Kalantos 32) or from Vilnius shared workspace;

• Stable work schedule: department works I-V, 9:00 AM - 7:00 PM;

• 2-week training course that will introduce you to the specifics of the job;

• Career opportunities: 90% of our managers and leaders started their careers as customer service specialists;

• Performance and referral bonuses;

• Continuous development through our internal learning platforms and external training;

• Corporate, sport and social responsibility events;

• The opportunity to use the perks.lt platform;

• Internal contests with various prizes – from company merchandise and gift vouchers to fully paid vacations abroad!

• Salary - 1520-1686 Eur (before taxes). The minimum wage is paid during the training. Your salary will increase just after the training.