2975 - 4132 €/m
Gross
We are seeking an experienced and strategic Head of Customer Support to join our team. In this role, you will be responsible for leading and managing our customer support operations. This role is critical in defining and executing our customer support strategy, ensuring a high level of customer satisfaction and operational efficiency.
Key Responsibilities:
Develop and implement Customer Support Strategy:
Lead and Manage the Customer Support Team:
Monitor and Analyze Support Metrics:
Enhance Customer Experience:
Collaborate Cross-Functionally:
Budget and Resource Management:
Drive Continuous Improvement:
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