Job Description
Customer Support Specialist will be responsible for day-to-day interaction with Bankera customers. Responsibilities will include answering questions regarding Bankera’s services and products.
Responsibilities:
- To provide professional and informative solutions for customers via a live chat program
- To create the biggest possible customer satisfaction
Responsibilities:
- To provide professional and informative solutions for customers via a live chat program
- To create the biggest possible customer satisfaction
Requirements
- Interest in the newest technologies
- Know how to communicate with clients in a written way
- Good problem-solving skills
- Positive, diplomatic and proactive attitude
- Fluency in English (additional languages is an advantage).
- This position requires working a rotating schedule including weekends and holidays. There are three mains shifts: 8-17; 11-20; 14-23 (1.5 weekends per month)
- Know how to communicate with clients in a written way
- Good problem-solving skills
- Positive, diplomatic and proactive attitude
- Fluency in English (additional languages is an advantage).
- This position requires working a rotating schedule including weekends and holidays. There are three mains shifts: 8-17; 11-20; 14-23 (1.5 weekends per month)
Company offers
- Flexible working hours (work in shifts)
- 2-4 weeks training in Kaunas
- Competitive salary
- Modern offices and solid IT infrastructure
- Professional and personal development
- International and talented team
- Company's events
Confidentiality guaranteed. Only selected candidates will be informed.
Check out more about us on our careers page: https://careers.bankera.com/
- 2-4 weeks training in Kaunas
- Competitive salary
- Modern offices and solid IT infrastructure
- Professional and personal development
- International and talented team
- Company's events
Confidentiality guaranteed. Only selected candidates will be informed.
Check out more about us on our careers page: https://careers.bankera.com/
