Advanced Service Engineer

Eager to be part of an international Belgian company's venture in Lithuania, where you'll play a pivotal role as an Advanced Service Engineer in a dynamic team ?

Here's how you'll shine each day:

• Your drive stems from aiding end customers directly.
• You autonomously tackle technical issues, assisting the support team in finding solutions.
• You detect, analyze, and resolve problem tickets.
• You're pivotal in analyzing and resolving incidents spanning hardware, software, applications, and network glitches.
• Your dedication ensures seamless operations, directly impacting both the organization and its esteemed clientele.
• You are proactive and help prevent future use to speed up resolution times.

• Fluent in English
• Experience with networks or network applications.
• Knowledge in at least two of the following technologies: Cisco, FortiGate, Juniper, VMware, Hirschmann, Zabbix, Linux, Windows, SSL VPN (FortiNet)
• Problem solving mentality and sense of initiative.
• Conceptual understanding and demonstrate strong analytical skills.
• Good communication skills, structured, and customer-centric.
• ITIL awareness or experience is a plus

• Join an internationally expanding company characterized by vibrant internal dynamics.
• Expect a diverse range of tasks, ample training opportunities, and the chance to grow alongside our global ambitions.
• Experience a workplace where decisions are made swiftly, and you'll work closely within tight-knit teams.
• Your role directly influences outcomes, demanding a practical, no-nonsense approach.
• After training period in Belgium, you will work in hybrid regime with some days per week working from home