Customer Service and Administrative Support Specialist (Pharmaceuticals)

Our client is a reputable pharmaceutics company looking for an experienced operational and customer service specialist. Main business area of the company covers wholesale and distribution of generic and OTC medicines, specialty care medicines, food supplements and cosmetics.

Principal duties and responsibilities:

• Communicate with customers on regular basis;
• Take ownership of customer requests and issue resolution related to distributed products;
• Prepare sales orders in ERP system and align delivery requirements with warehouse;
• Issue invoices and credit notes to customers;
• Register documents and invoices received;
• Issue company’s internal documents and orders;
• Prepare weekly, monthly inventory, sales and packaging reports, other customer service tasks;
• Perform other tasks related to office duties, company events, product sales and distribution in Baltic markets.

• Strong entrepreneurial mindset and willingness to make an impact;
• Fluent spoken and written English and Lithuanian;
• Good computer skills (MS Excel is a must);
• 1-2 years of experience in a similar position;
• Professional communication and problem-solving skills;
• An ability to work under pressure by identifying priorities for the company;
• Good documentation and information management skills;
• Russian language knowledge would be an advantage.

• Fixed term job contract (18 months);
• Competitive salary and annual bonus;
• Additional benefits, for example, health insurance etc;
• An open corporate culture with fast decision-making processes;
• An opportunity to work in an growing international environment with experienced colleagues;
• Individual development, training and career opportunities;
• Standard working hours: Mon-Fri, 9:00-18:00;
• Modern office at business center on Goštauto st.